Our Values
Philosophy
We continue to evolve with
the times, creating new value and
striving to deliver safer,
more reliable logistics.
the times, creating new value and
striving to deliver safer,
more reliable logistics.
Our philosophy is built on our Core Values, Mission, and Five Guiding Principles. They are rooted in the spirit of integrity, trust, and innovation that has defined us for more than 140 years - guiding how we serve every customer and their shipment.
Our mission is to carry forward the trust and tradition we’ve built since our founding, while responding to change and pursuing high-quality, more efficient logistics. This mission drives us to support the very progress of society and the economy through logistics.
We will always stand beside our customers and their wish to deliver, with solid expertise and sincere dedication.
Our mission is to carry forward the trust and tradition we’ve built since our founding, while responding to change and pursuing high-quality, more efficient logistics. This mission drives us to support the very progress of society and the economy through logistics.
We will always stand beside our customers and their wish to deliver, with solid expertise and sincere dedication.
The Story Behind the “Maruma” Crest
Our company crest, nicknamed “Maruma,” is a stylized depiction of a pine tree. Goto Kaisoten’s founder, Shozo Goto, was born in Nagano in 1848. After gaining experience in foreign trade in Yokohama, he moved to the booming port city of Kobe. There, he worked under Matsuo Matsunosuke, a shipping merchant whose family served the Tottori Clan by transporting rice. Matsuo saw great promise in Shozo.
However, Matsunosuke passed away in 1876, and the Matsuo family closed their business. Shozo decided to open his own steamship shipping company the following year, in 1877. As a sign of respect, he incorporated the character “Matsu” (pine), from the Matsuo family name, into the crest of his new business: Steamship Merchant Shozo Goto.
However, Matsunosuke passed away in 1876, and the Matsuo family closed their business. Shozo decided to open his own steamship shipping company the following year, in 1877. As a sign of respect, he incorporated the character “Matsu” (pine), from the Matsuo family name, into the crest of his new business: Steamship Merchant Shozo Goto.
Our Mission
Carrying forward our legacy to serve society and the economy
Rooted in the trust and tradition we’ve built since our founding, we are committed to delivering safer, more reliable logistics - supporting every customer’s wish to deliver.
We are creating logistics solutions that evolve with the times and generate new value.
Contributing to the advancement of society and the economy through logistics is our mission.
We are creating logistics solutions that evolve with the times and generate new value.
Contributing to the advancement of society and the economy through logistics is our mission.
Our Core Values
1. Lead with integrity
We live by the spirit of “don’t deceive, don’t violate, don’t take.”
With fairness and integrity, we conduct honest business practices and foster transparent relationships with all our stakeholders.
With fairness and integrity, we conduct honest business practices and foster transparent relationships with all our stakeholders.
2.Deliver trusted logistics backed by proven expertise
Backed by over 140 years of technical experience and steady operations, we provide safe and dependable logistics services. With every shipment, we deliver with integrity and uphold the trust you’ve placed in us.
3. Pursue innovation and embrace challenges
We embrace change and adopt new technologies and logistics methods to improve quality and efficiency. With a fearless mindset, we challenge ourselves to shape the future of logistics.
4. Help build a more sustainable future
We promote energy efficiency and work to reduce our environmental impact — pursuing sustainable logistics for the good of future generations and society as a whole.
5. Becoming a company that supports people and society
Through logistics, we support people’s lives and industries, contributing to economic and social progress in Japan and around the world. We continue to meet diverse customer needs with a global perspective and strong networks.
Company Creed
- Honor and uphold the Constitution of Japan
- Conduct oneself with courtesy and dignity as a Japanese citizen
- Act with integrity, never impulsively or recklessly
- Embrace humility and modesty in both words and actions
- Maintain courage, perseverance, and a strong work ethic
Five Guiding Principles
- Evolve beyond outdated practices and prepare for the next era
- Analyze all information carefully and never take data lightly
- Communicate openly and generously - speak up and share your perspective
- Uphold the fundamentals and work together to overcome every challenge
- Eliminate waste with sincerity and strive for lasting business growth
