Sustainability
Initiatives for Safety and Security
Sustainable
Sustainable
The entire company is working together to realize thorough safety management through human resource development and the preparation of organizational systems to ensure safe and secure transportation without accidents throughout all the processes of transportation, packing, storage, and customs clearance.
We will continue sincere efforts to provide safe and secure transportation services, to become a company that is trusted by customers who believe that "everything related to transportation can be solved by consulting Goto Kaisoten."
We will continue sincere efforts to provide safe and secure transportation services, to become a company that is trusted by customers who believe that "everything related to transportation can be solved by consulting Goto Kaisoten."

Introduction to initiatives
In the safety and security management performed at Goto Kaisoten, in addition to constant efforts to prevent any unexpected accidents or trouble during our daily transportation work, we also strive to make improvements each day with the aim of providing transportation that reassures the customers. This is achieved not only through top-down improvement instructions, but also based on voluntary feedback from the field. In the unlikely event that an accident occurs, we investigate the cause of the accident, hold a thorough review meeting to make improvements, and conduct thorough on-site management to prevent similar accidents from occurring in the future.


Safe and secure management of packing and storage operations
In our packing and storage operations, we conduct morning meetings, safety patrols, and the sharing of precautions in order to prevent accidents when handling the cargo that is delivered daily and when using our large cranes and our forklifts for heavy cargo.
Other efforts by our packing and storage departments include encouraging staff to obtain Packaging Manager certification. We take great care when packing the valuable products of our customers to prevent them from being scratched or damaged. In addition, in cases such as when the cargo has an irregular shape, we take care to perform packing in a method that fits the shape of the cargo appropriately and without waste, in order to deliver the precious cargo to its destination safely and reliably.
Other efforts by our packing and storage departments include encouraging staff to obtain Packaging Manager certification. We take great care when packing the valuable products of our customers to prevent them from being scratched or damaged. In addition, in cases such as when the cargo has an irregular shape, we take care to perform packing in a method that fits the shape of the cargo appropriately and without waste, in order to deliver the precious cargo to its destination safely and reliably.
Safe and secure management of customs clearance operations
In customs clearance, we encourage all employees to gain certification as a Registered Customs Specialist. Furthermore, in 2008, the company was certified as an operator with excellent compliance (AEO) by the Director-General of Kobe Customs.
What is the AEO system? The key to smooth international logistics
AEO is a system that began to be deployed as a measure to ensure security and promote smoother international logistics in each country after the September 2001 terrorist attacks in the United States. The acquisition of this AEO certification enables us to support smoother operations for customs-house business. Furthermore, in recent years, in order to realize smoother international logistics, a "mutual recognition system" has been promoted to facilitate the trade procedures between operators that are both AEO certified. It is expected that the role of AEO will become even more important from now on.

Realizing rapid customs clearance through AEO certification
Of the business areas covered by AEO, our company has been certified as a "Customs Broker" and as a "Warehouse Operator." Recently, our work has included filling out invoices for the repeat examination of cargo after imports, and in the handling of dangerous cargo, we have been utilizing the system for import licensing immediately after the cargo arrival. We have received many consultations from customers about the procedures for immediate import applications and about pre-arrival import duties.
As experts in customs clearance, we take responsibility for thorough management to avoid any unexpected extra customs duties on imports and exports, and to ensure that there is no unauthorized flow of goods.
As experts in customs clearance, we take responsibility for thorough management to avoid any unexpected extra customs duties on imports and exports, and to ensure that there is no unauthorized flow of goods.

Safe and secure management of transportation operations
For our truck transportation, our company and our group companies own our own vehicles and we use a system for the integrated management of our transportation operations.
This enables us to accurately understand and manage the situation of the transportation and enables us to respond in fine detail.
This enables us to accurately understand and manage the situation of the transportation and enables us to respond in fine detail.
Making the transportation visible and responding flexibly
We implement thorough alcohol checks and physical condition management for our drivers, and manage our long-distance transportation operations in compliance with the laws and regulations.
Furthermore, the information on the current location and estimated arrival time of cargo in transit is immediately shared through a dedicated system and we provide flexible support for cargo tracking. We also have a system in place that enables us to respond quickly in the unlikely event of a traffic accident or vehicle trouble.
In addition, we hold regular safety training sessions for crew members to ensure their awareness of safety and to improve their skills. We post the information and goals related to transportation safety within the company to raise the safety awareness of all employees and crew members. We also closely exchange information with cooperating companies and take steps such as the effective use of return trips to ensure efficient and flexible transportation support.
Furthermore, the information on the current location and estimated arrival time of cargo in transit is immediately shared through a dedicated system and we provide flexible support for cargo tracking. We also have a system in place that enables us to respond quickly in the unlikely event of a traffic accident or vehicle trouble.
In addition, we hold regular safety training sessions for crew members to ensure their awareness of safety and to improve their skills. We post the information and goals related to transportation safety within the company to raise the safety awareness of all employees and crew members. We also closely exchange information with cooperating companies and take steps such as the effective use of return trips to ensure efficient and flexible transportation support.

Service that offers something extra through integrated support
We have assigned expert staff to all the processes of transportation, packing, storage, and customs clearance, in order to provide safe and secure transportation services to all customers. We will also utilize our extensive know-how to provide a service that offers something extra to meet the requirements of the customer.

Initiatives for the environment
As efforts to realize a sustainable society, we are working to reduce our impact on the environment and to promote energy conservation. From now on, we will continue striving to realize both environmental conservation and our corporate activities through the use of renewable energy and the introduction of environmentally friendly means of transportation.
